FAQ

PAYMENT

What Payment methods do you accept?

We accept Paypal, Credit card & Debit card. If you're from Pakistan; EasyPaisa, Bank Transfer & COD(Cash on Delivery) is also Available.

 

I am not from United States & do not use their currency 'USD'. Do you accept my country's currency?

The default prices are in USD, but can be purchased from any country with any currency. Although you may see the price of our items in your currency, during checkout, the price will go back to USD numbers, so do not be alarmed by that! Your currency will simply convert to USD upon paying.

I don't have a Paypal account. What should I do?

No Problem! No matter which country are you from, If you don't have a Paypal account just 'Contact Us' & we will give you a solution to your payment issue.

 

Still having problem? Feel free to Contact Us.



Shipping/Delivery

Where do you ship from?

We ship from our partnered factories located in USA & China. So, please expect your items to be shipped separately(if you order more than one item) as different factories specialize in different areas of manufacturing.

 

Do you ship internationally?

Yes we ship everywhere. World Wide!

How long will it take to receive my order?

Order processing time takes 5 business days before shipment. Deliveries take usually 2 weeks to 3 weeks! However, due to the distance between countries, slow postal services, and shipping delays it can sometimes take up to 1 month. It depends upon what you have purchased/where you live! You can 'CONTACT US' or email Contact@Diftas.com for specific shipping times.

My order has not arrived yet? Even after you promised '1 Month' Why?

While some parcels can arrive early, some others may experience shipping delays, or you may live in a more isolated region from where we produce (China). If it does not arrive by 5 weeks upon ordering, we can help reship your order or refund guaranteed! :)


Is there any Delivery charges?

Delivery is FREE on orders above 100$ Use Coupon: 'FREESHIPPING'. If your order is less than 100$ than delivery charges are just starting from 5$ only.


How can I Track my order?

Within a Week of ordering we will send you a Tracking number to your email address. You can Track your order here.


If you are having issues on Tracking your order on Www.17Track.net, We recommend you to Track your order i.e on www.Royalmail.com or www.track-chinapost.com. If you are having any issues Tracking your order, Feel free to Contact Us or email us at Contact@Diftas.Com



Returns/Exchange

I changed my mind. Can I cancel my order & get my money back please?

We do not issue refunds once the order is in the process of creation or shipped. However, if you contact us quickly after making the order, we can happily cancel your order and refund your money!

Can I return an item for a full refund?

Unfortunately, there are strictly no returns UNLESS there are defects in the products. If there is, please inform us within a WEEK OF RECEIVING. In that case, we would be happy to help find resolution for the issue or Full-Refund!

Can I exchange an item for larger or smaller size?

If you choose the wrong size, Unfortunately we cannot offer a FREE exchange, but we can help offer a low cost alternative if you bring up the issue to us. All of our products have different measurements, so it is VERY important to compare the measurements in each product to the measurements of a garment you already own at home for accuracy. 



Still have any question? Feel Free to Contact Us.

★ Reviews

Happy Customers

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thank you

Beautiful fast arriva mercii a lot

BROKE ARTIST T-SHIRT

The hoodie is very warm and I'm so happy I got an L, because it only fits slightly larger than a Small size on me. The print looks well done and doesn't seem like the ones that peel off after washing the fabric. The seller also helped me with the tracking code, because I couldn't find the package with the first code I had. So happy